Everything you need to run your AI call center. Then pay for what you use.
No bloated seat licenses. No paying for idle capacity. Pay for the platform. Pay for the activity. Scale as usage grows.
No bloated seat licenses. No paying for idle capacity. Pay for the platform. Pay for the activity. Scale as usage grows.
For lean teams that want AI working conversations without adding headcount.
- Agent builder + prebuilt agent setup
- Inbound & outbound voice
- SMS & email workflows
- Call cadences, Call screening & campaign management
- Live transfers & appointment scheduling
- Lead Uploader
- Basic reporting
- Self-serve
For larger organizations running multiple teams, campaigns, workflows, and customer journeys.
- Multiple teams & permission controls
- Advanced routing & workflow logic
- Custom agent configurations
- Advanced BI & analytics
- Custom integrations & webhooks
- A/B testing
- Volume-based usage discounts
- Dedicated Customer success support
- Spam Mitigation
Use Structurely’s APIs, voice orchestration, telco infrastructure, MCP, webhooks, and custom tools as the foundation. Need help? Our AI Engineers, AI Trainers, and Level 2 AI Integrators can work alongside your team.
- Custom SLAs & uptime commitments
- Custom security & compliance review
- Dedicated or isolated infrastructure
- SSO/SAML, advanced permissions & audit controls
- MCP & custom tools
- Deep CRM, API, webhook & MCP integrations
- Dedicated AI Training Team
- White label, grey label & headless deployment
- Advanced BI, S3 bucket access & custom reporting
- Model, voice & provider flexibility
- Priority engineering & technical support
- Volume-based pricing discounts
Build with Structurely
For AI-forward companies that want to embed conversational AI, build proprietary workflows, or create their own customer-facing applications on top of Structurely.
- REST APIs, webhooks & MCP
- Voice orchestration & AI Telco
- White label, grey label & headless deployment
- Multi-tenant architecture
- Custom tools & workflows
- Dedicated AI Engineers, AI Trainers & Level 2 AI Integrators
- Your UX, workflows, and IP
Turn Salesforce into an AI-powered outbound call center.
Combine and launch AI and human dialing campaigns directly from Salesforce with live transfers, call screening, dispositions, and performance reporting.
Build the list. Build the agent. Hit dial.
Human Mode — your LOs dial manually from the list
Toggle AI ON or OFF
Switch modes without changing anything.
Salesforce-native workflow
Launch and manage AI calling campaigns directly from Salesforce without forcing reps into a separate system.
AI + human dialing
Use AI to work volume and persistence at scale, while routing the right conversations to human reps when needed.
Call screening & routing
Detect voicemail, call screening, and response conditions, then route each conversation based on your business logic.
Live transfers & dispositions
Transfer qualified conversations in real time and automatically write accurate call outcomes back into Salesforce.
Reporting & CRM sync
Track campaign performance, conversation outcomes, and rep activity while keeping Salesforce continuously updated.
Platform Fee + Token-Based Usage
Your platform fee gives you everything needed to build and operate your AI integrated call center. Usage is then metered in tokens across voice, SMS, email, and AI activity.
One token system across voice, SMS, and email. Pay for activity, not idle capacity.
Onboarding that gets your AI operation live.
We help you configure your platform, agents, integrations, telephony, and workflows — then work alongside your team through launch and optimization.
Platform Setup & Configuration
We configure your account, permissions, campaigns, reporting, and core workflows.
Industry-Specific Agents
Start with agents tailored to your industry, then customize behavior, prompts, objection handling, and routing.
Launch Support
Our team works alongside yours through testing, deployment, performance tuning, and early optimization.
Telephony & Number Setup
Phone number provisioning, A2P registration, spam mitigation, routing, and communication controls.
FAQ
Frequently asked questions